AI voice agent in Punjabi
Sat Sri Akal ji. The agent opens the call the way Punjab does, speaks Punjabi with a Punjabi voice, and handles your orders, admissions and reminders in Ludhiana, Amritsar or Mohali.
Gurpreet
Punjabi · Punjab
“ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਜੀ! ਮੈਂ ਗੁਰਪ੍ਰੀਤ ਬੋਲ ਰਿਹਾ ਹਾਂ, ਵਾਕਯੋ ਤੋਂ। ਤੁਹਾਡੇ ਆਰਡਰ ਬਾਰੇ ਫ਼ੋਨ ਕੀਤਾ ਹੈ। ਕੀ ਹੁਣ ਦੋ ਮਿੰਟ ਗੱਲ ਹੋ ਸਕਦੀ ਹੈ?”On the phone
How Punjabi sounds on a call
Punjabi calls are direct and friendly, with ji after nearly every answer: haanji, theek aa ji. Callers move between Punjabi and Hindi easily, and English for anything about forms, fees and payments.
Many families in Punjab have someone abroad, and admissions, visa and coaching enquiries are a big share of calls. The agent asks your qualifying questions in Punjabi and saves the answers as fields.
Phrasebook
Three lines from a Punjabi call
- 01Caller
ਕੱਲ੍ਹ ਸ਼ਾਮ ਨੂੰ ਫ਼ੋਨ ਕਰਨਾ ਜੀ, ਹੁਣ ਖੇਤ ਵਿੱਚ ਹਾਂ।
Kall shaam nu phone karna ji, hun khet vich haan.
“Please call tomorrow evening, I'm out in the fields now.”
Books the call-back for that time and calls again, inside your calling hours.
- 02Caller
ਪਤਾ ਬਦਲ ਗਿਆ ਹੈ, ਹੁਣ ਗੁਰਦੁਆਰੇ ਦੇ ਨੇੜੇ।
Pata badal gaya hai, hun gurdware de nede.
“The address has changed: near the gurdwara now.”
Saves the new address and landmark as fields, sent to your system after the call.
- 03Agent
ਤੁਹਾਡਾ ਆਰਡਰ ਪੰਦਰਾਂ ਸੌ ਰੁਪਏ ਦਾ ਹੈ ਜੀ।
Tuhada order pandran sau rupaye da hai ji.
“Your order is ₹1,500.”
Says amounts, dates and times in words, the way a person would on the phone.
Where it's spoken
3.3 crorepeople speak Punjabi as their first language (Census of India 2011)
- States
- Punjab, Chandigarh, Haryana, Delhi
- Businesses call customers in
- Ludhiana · Amritsar · Jalandhar · Patiala · Mohali · Bathinda · Chandigarh
Setting it up
An agent for Punjabi callers
Set the voice language to Punjabi and pick a Punjabi voice. For admissions or visa enquiries, list the questions to ask in the prompt and the fields to save after the call (course, intake, budget), and send them to your CRM by webhook.
Read more
- Lead qualification calls: reach every portal lead within a minuteLeads from property portals, ads and forms go cold fast. A voice agent can call each one right away, ask your qualifying questions and book the visit.Read the guide
- Running outbound campaigns from a CSV: pacing, retries and calling hoursCalling hundreds of customers is a different job from calling one. How to prepare the list, set the pace and retries, and read the results.Read the guide
- Choosing speech models for Indian languagesThe transcriber and the voice decide how an agent sounds and how well it understands. What to compare, and how to test them on your own calls.Read the guide
FAQ
Questions about Punjabi calls
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