AI voice agent in English
An agent that sounds like it works in Bengaluru, not a call centre abroad. Indian voices, Indian dates and amounts, and an ear for the way English is spoken across the country.
Rina
English · Meghalaya
“Hello! I'm Rina, calling from Vaakyo about your order. Is this a good time to talk for two minutes?”On the phone
How English sounds on a call
English is the second or third language of most people who speak it in India, which is why it sounds different in Chennai, Kolkata and Delhi. Callers say "do the needful", "prepone", "I'll revert": an agent trained only on American English stumbles over all three.
The agent speaks with an Indian voice, reads ₹ amounts in lakhs and thousands, and says dates the Indian way, day first. Most English calls drift into another language at some point, and a multilingual transcriber keeps up when they do.
Phrasebook
Three lines from an English call
- 01Caller
Can you call after six? I'm driving right now.
“Call me after 6 PM.”
Books the call-back for that time and calls again, inside your calling hours.
- 02Caller
Deliver it to my office instead, fourth floor, opposite the metro station.
“A new delivery address with a landmark.”
Saves the new address and landmark as fields, sent to your system after the call.
- 03Agent
Your appointment is on Tuesday the twelfth, at half past four.
“Appointment: Tuesday 12th, 4:30 PM.”
Says amounts, dates and times in words, the way a person would on the phone.
Listen
Example calls in English
Scripted example calls, spoken with the Indian voices Vaakyo agents use. Tap an orb to play one; tap a line to jump to it.
Clinic appointment booking · English
Riya books a dermatology appointment for a new patient and sends a confirmation to his phone.
Where it's spoken
12.9 crorepeople speak English as a first, second or third language (Census of India 2011)
- States
- Karnataka, Maharashtra, Delhi NCR, Telangana, Tamil Nadu, the North East
- Businesses call customers in
- Bengaluru · Mumbai · Delhi · Hyderabad · Chennai · Pune · Kolkata · Shillong
Setting it up
An agent for English callers
Pick English (India) as the voice language and an Indian English voice. If your callers move between English and Hindi or a regional language, use a multilingual transcriber so neither half of the conversation is lost.
Read more
- How to write a voice agent prompt that works on Indian phone callsA prompt for a phone call is not a chatbot prompt. Here is the structure we use for agents that sound natural, stay on task and know when to stop.Read the guide
- Answer your business number with a voice agentPut an agent on your business line so every call is answered at once, at any hour, in the caller's language, and the ones that need a person reach one.Read the guide
- Why voice agents feel slow, and how to make them feel fastA second of silence on a phone call feels much longer than it is. Where the delay comes from and the settings that bring it down.Read the guide
FAQ
Questions about English calls
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