AI voice agent in Bhojpuri
Pranaam. For customers in Purvanchal and Bihar, a call in Bhojpuri is a call from someone who understands them. The agent speaks Bhojpuri, and switches to Hindi whenever the caller does.
Ramesh
Bhojpuri · Bihar
“प्रणाम! हम रमेश बोलत बानी, वाक्यो से। रउआ ऑर्डर के बारे में फोन कइले बानी। का अबहीं दू मिनट बात हो सकेला?”On the phone
How Bhojpuri sounds on a call
Bhojpuri speakers grow up with Hindi too, but a call in their own language lands differently: "rauaa" for you, "baani" for am, "ba" for is. It's warmer, and customers are more likely to answer the next time you call.
There is no Bhojpuri voice model yet, so the agent speaks Bhojpuri words with a Hindi voice, which sounds natural to listeners in Purvanchal and Bihar. Most callers switch between the two, and the agent follows.
Phrasebook
Three lines from a Bhojpuri call
- 01Caller
काल्ह साँझ के फोन करीं, अबहीं खेत में बानी।
Kaalh saanjh ke phone kareen, abahin khet mein baani.
“Call tomorrow evening, I'm out in the fields now.”
Books the call-back for that time and calls again, inside your calling hours.
- 02Caller
पता बदल गइल बा, अब मंदिर के लगे बानी।
Pata badal gail ba, ab mandir ke lage baani.
“The address has changed: I'm near the temple now.”
Saves the new address and landmark as fields, sent to your system after the call.
- 03Agent
रउआ के ऑर्डर पंद्रह सौ रुपिया के बा।
Rauaa ke order pandrah sau rupiya ke ba.
“Your order is ₹1,500.”
Says amounts, dates and times in words, the way a person would on the phone.
Where it's spoken
5.1 crorepeople speak Bhojpuri as their first language (Census of India 2011)
- States
- eastern Uttar Pradesh (Purvanchal), western Bihar, Jharkhand, migrant communities in Mumbai, Delhi and Surat
- Businesses call customers in
- Varanasi · Gorakhpur · Ballia · Azamgarh · Deoria · Ara · Chhapra · Siwan · Buxar
Setting it up
An agent for Bhojpuri callers
Use a Hindi voice and ask in the prompt for everyday Bhojpuri, with a line or two of how your customers talk. Test a few real calls with Bhojpuri speakers before a big campaign.
Read more
- How to reduce RTO and failed deliveries with calls in Hindi and regional languagesMost RTO is decided at two moments, before dispatch and after a failed delivery attempt. A short call in the customer's language at each one confirms the order, books the re-attempt and fixes the address, and the result goes back to your systems.Read the guide
- Hinglish voice agents: how to handle callers who mix Hindi and EnglishMost urban Indian callers don't speak pure Hindi or pure English. Here is how to set up speech recognition, prompts and voices for code-mixed calls.Read the guide
- Choosing speech models for Indian languagesThe transcriber and the voice decide how an agent sounds and how well it understands. What to compare, and how to test them on your own calls.Read the guide
FAQ
Questions about Bhojpuri calls
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