What it does
on a call
- Knows who's calling
- Price and stock from your catalog
- Books free slots, never twice
- Takes orders against stock
Voice agents that speak your customer's language
Vaakyo answers and makes your phone calls in Hindi, English and 13 Indian languages. Tap a telecaller to hear one.
AshaHindi
Telecaller · Uttar Pradesh
“नमस्ते! मैं आशा बोल रही हूँ, वाक्यो से। आपके ऑर्डर के बारे में कॉल किया है। क्या अभी दो मिनट बात हो सकती है?”
Listen
Hear Vaakyo on an example call
Four scripted example calls in Hinglish, Hindi, English and Tamil. Tap an orb to play one; tap a line to jump to it.
Clinic appointment booking · Hinglish
Riya books a dermatology appointment for a walk-in patient and sends an SMS confirmation.
0:00 / 0:56
One platform
Build, run and improve every call
From the first prompt to thousands of calls a day, in one console.
Build
Describe the agent. Composer builds it.
Tell Composer what the agent should do, in plain words. It writes the prompt, picks a voice, adds tools and tests the result, and you approve every change.
Control
Every setting in one editor
Prompt, voice, language, speech models, tools your agent calls mid-call, transfers to your team and the data to extract after each call.
Measure
Know what happened on every call
Recording, transcript, latency and cost for every call, plus a summary and the fields you extract (sentiment, outcome or anything else), and reports across agents and campaigns.
How it works
Live on a phone line in an afternoon
01Build
Describe the agent in plain words to Composer, or write its prompt yourself. Pick its voice and language.
02Test
Talk to it in your browser, run simulated conversations and fix what it gets wrong.
03Connect
Buy an Indian number in the console, attach the agent, or call from a CSV campaign or the API.
04Analyze
Every call comes with a recording, transcript and cost, plus a summary and the fields you choose to extract.
Use cases
Agents for the calls your team makes every day
Front desk & appointments
Answers every call, and books, reschedules and confirms appointments.
“Tuesday 11:30 with Dr. Kapoor works. You'll get the confirmation from the clinic.”
COD order confirmation
Calls every cash-on-delivery order, confirms the address and intent, and cuts RTO.
“Your ₹1,499 kurta arrives Thursday. Should we keep it as cash on delivery?”
Lead qualification
Calls new leads within a minute, asks your qualifying questions and books the meeting.
“Is your budget closer to 1.5 or 2 crore? I can book a site visit this Saturday.”
Payment & EMI reminders
Polite reminders before and after the due date, with promises to pay recorded.
“Your EMI of ₹6,200 is due on the 5th. Will you be able to pay by then?”
Feedback & surveys
Calls customers after a visit or a delivery and turns their answers into scores.
“On a scale of 1 to 5, how was your visit to our Sector 29 store?”
Candidate screening
Screens applicants by phone, checks basics and schedules interviews.
“You have 3 years of field sales experience. Are you open to working in Noida?”
Built-in CRM
Your phone line, with a memory
Contacts, catalog, bookings and orders, filled in by your agent while it talks.
What it does
9:41
Knows who's calling
Found by their number, with past calls, bookings and orders.
Four parts.
One place.
- Contacts
- Catalog
- Bookings
- Orders
Saved while they talk
Each contact, booking and order lands in the CRM during the call. Your own systems hear about it too, through webhooks.
See the CRMPlatform
Everything a calling team needs, in one place
Inbound and outbound
Answer your number around the clock, or call lists from a CSV, a schedule or the API.
Indian phone numbers
Once your business is verified, buy a number in the console and attach an agent. Truecaller verified caller ID on request.
Speaks like your callers
Hindi, English, Hinglish and more, switching mid-call. Numbers, dates and rupees said the way people say them.
Connected to your systems
Agents check slots, look up orders and create leads in your systems while the call is on.
Reports that matter
Answer rates, outcomes, extracted data and spend, by agent and campaign, exported to CSV.
Safe by default
Encrypted storage, roles, audit logs, two-step sign-in and calling windows.
Trust
Made for calling in India
We're building towards full compliance with India's telecom and data protection rules. Here's what the platform already does.
Your callers' data
We process your callers' data only to run your calls, and never use it to train AI models.
Calling hours
Switch on calling hours for an agent and outbound calls wait for them (9 AM to 9 PM by default).
Guardrails
Platform rules are added to every agent's instructions, and an agent that keeps breaking them is paused.
Encrypted and audited
Recordings and backups encrypted at rest, roles for who sees what, and an audit log of every change.
Developers
API-native by design
Everything the console does, the API does: agents, numbers, calls, campaigns and transcripts. Connect Claude or any MCP client to manage agents in plain words.
- REST API with keys scoped by permission
- Signed webhooks for every call event
- Tools your agent calls mid-call, and transfers to your team
- MCP server with OAuth, for Claude, Cursor and other AI apps
# Call a customer with your agentcurl https://api.vaakyo.com/api/v1/agents/$AGENT_ID/call \ -H "Authorization: Bearer $VAAKYO_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "to": "+9198XXXXXXXX", "user_data": { "name": "Rohan" } }'Choose the speech and language models for each agent, with Indian telephony.
Switch models per agent
Sarvam AIIndian speech
CartesiaVoices and speech to text
ElevenLabsVoices
DeepgramSpeech to text
GeminiLanguage model
OpenAILanguage model
AnthropicLanguage model
AWS BedrockModel hosting
Azure OpenAIModel hosting
DeepSeekLanguage model
OpenRouterModel gateway
PlivoTelephony
FAQ
Questions people ask us
Hindi, English, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil, Telugu, Urdu and Bhojpuri. Hinglish works out of the box, and with a multilingual transcriber the agent follows callers who mix languages.
Per second, from prepaid credits. On the Starter plan a phone call costs ₹5.50 a minute (₹4.00 in the browser), with telephony included. Growth and Scale include minutes every month. Calls that fail never cost anything.
An AI voice agent that makes and answers phone calls the way a trained telecaller does: it calls new leads within a minute, confirms cash-on-delivery orders, books appointments and reminds customers to pay, works through a list within your calling hours with retries, and hands the call to a person when needed. It never claims to be human.
No. Once your business is verified (a quick KYC review), you can buy an Indian number inside the console, and Vaakyo handles the telephony.
Yes, two ways. Vaakyo has a built-in CRM with contacts, a catalog, bookings and orders that agents use during the call. Or keep your own system: agents call your APIs during the call (check a slot, look up an order, create a lead) and send every call's results to your webhooks. There's a REST API and an MCP server for developers.
The agent can transfer the call to a person on any number you choose, with a short summary, or take a message and notify your team.
Call recordings, uploaded files and the nightly database backups are kept in Google Cloud Storage, which encrypts them at rest. Transcripts and call data are in Vaakyo's database. Only people in your workspace with the right role can see them, and every change is recorded in an audit log. During a call, the audio and text go to the speech and language models you chose for that agent. See the Security page for details.
Most teams have a working agent in under an hour: build it and test it in the browser, then attach a number once your business is verified. Composer can build the first version for you from a description.
Get started today
Talk to an expert
Tell us about your calls. We'll help you plan the agent, the numbers and the rollout for your team.
Contact salesStart building
Build an agent and talk to it in your browser in minutes. New workspaces start with ₹100 of free credits.
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