Industry
Voice agents for Healthcare & clinics
Patients reach you whenever they call, in their language: appointments booked and moved, reminders before the visit, follow-ups after it, and anything urgent passed to your staff.
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Riya books a dermatology appointment for a walk-in patient and sends an SMS confirmation. In Hinglish.
Clinic appointment booking · Hinglish
Riya books a dermatology appointment for a walk-in patient and sends an SMS confirmation.
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Data protection
Built for regulated calls
- You stay the data fiduciary under the DPDP Act, 2023; we process call data only to run your calls.
- Recordings and backups are encrypted at rest, and recording can be switched off for any agent.
- Roles decide who can hear calls, and every change is written to an audit log.
- Calls wait for your calling hours, and every call is checked against TRAI's 9:00 to 21:00 IST window.
Read more
- Setting up an appointment booking agent for a clinicA front desk agent that answers every call, books and moves appointments and never gives medical advice. The setup, the tools and the guardrails.Read the guide
- Hinglish voice agents: how to handle callers who mix Hindi and EnglishMost urban Indian callers don't speak pure Hindi or pure English. Here is how to set up speech recognition, prompts and voices for code-mixed calls.Read the guide
FAQ
Questions we hear
It shouldn't, and its instructions decide what it may say. Tell it to pass anything clinical to your staff, and it transfers the call with a short summary.
Only people in your workspace whose role allows it. Recording can also be switched off for any agent.
Hindi, English, Hinglish and the other Indian languages Vaakyo supports. The agent switches language mid-call when the caller does.
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