Industry
Voice agents for Banking, NBFC & insurance
EMI and premium reminders, KYC follow-ups, renewals and policy questions, inside your calling hours, with every promise to pay recorded.
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Meena gently reminds a borrower about an overdue two-wheeler loan EMI and sends a payment link. In Tamil.
EMI payment reminder · Tamil
Meena gently reminds a borrower about an overdue two-wheeler loan EMI and sends a payment link.
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Data protection
Built for regulated calls
- You stay the data fiduciary under the DPDP Act, 2023; we process call data only to run your calls.
- Recordings and backups are encrypted at rest, and recording can be switched off for any agent.
- Roles decide who can hear calls, and every change is written to an audit log.
- Calls wait for your calling hours, and every call is checked against TRAI's 9:00 to 21:00 IST window.
Read more
- Payment and EMI reminder calls that customers don't resentReminder calls work when they are polite, timely and useful. How to set up reminders before and after the due date, record promises to pay and stay within fair-practice rules.Read the guide
- TRAI, DND and consent: the rules for automated calls in IndiaBefore you run an outbound campaign, know which calls need consent, how DND works, what calling hours to keep and how to handle opt-outs.Read the guide
FAQ
Questions we hear
Calls wait for the agent's calling hours, and every call is checked against TRAI's 9:00 to 21:00 IST window afterwards.
Recordings and backups are in Azure Blob Storage, encrypted at rest, and call data in Vaakyo's database, separated by workspace. The Security page has the details.
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