# Your CRM, part 2: products, services and stock · Vaakyo

> Add products with sizes, colours and stock, and services with their length; edit, switch off, and import a whole catalog from a CSV.

Source: https://vaakyo.com/tutorials/crm-catalog

0:00 / 1:31

# Your CRM, part 2: products, services and stock

Vaakyo

CRM · 1:31

 Audio: English   Off 

## Chapters

1.   0:00 The Catalog is everything SwiftKart sells or books: products with their price, stock and choices like size and colour, and services that take time on a calendar. 
2.   0:12 Add a product. Give it a name, a code if you use one, the price and how many you have. 
3.   0:20 Add the choices a buyer makes: sizes, then colours. The agent asks for each one, and won't take an order without them. 
4.   0:29 Add it. The stock goes down with every order, and comes back if an order is cancelled. 
5.   0:36 A service is booked, not ordered. Choose Service, set how long it takes, and its free times come from your calendars. 
6.   0:45 To change an item, open it. Here, more earbuds arrived: update the stock and save. 
7.   0:52 Out of season? Switch an item off. It stays in your catalog, but agents stop offering it. 
8.   1:00 Have a big catalog? Import it from a spreadsheet. Download the template: one row per item, with columns for sizes, colours and your own fields. 
9.   1:10 Choose your file and import. Rows with the same code update the item; rows with a problem are skipped, and it tells you which row and why. 
10.   1:21 Done: the new products are in, with their sizes and stock, ready for your agents. Next: contacts and bookings. 

Add products with sizes, colours and stock, and services with their length; edit, switch off, and import a whole catalog from a CSV.

 …more 

## Up next

 [1:24 Your CRM, part 3: contacts and bookings Vaakyo · CRM](https://vaakyo.com/tutorials/crm-bookings)[1:51 Your CRM, part 4: orders, and your agent using the CRM Vaakyo · CRM](https://vaakyo.com/tutorials/crm-orders)[1:53 Transfer a call to a person Vaakyo · Agents](https://vaakyo.com/tutorials/call-transfer)[0:51 A quick tour of the console Vaakyo · Getting started](https://vaakyo.com/tutorials/console-tour)[1:02 Create your first agent Vaakyo · Agents](https://vaakyo.com/tutorials/create-agent)[0:59 Build and analyze with Composer Vaakyo · Agents](https://vaakyo.com/tutorials/composer)[1:04 Tune an agent's settings Vaakyo · Agents](https://vaakyo.com/tutorials/agent-settings)[0:54 Teach agents with a knowledge base Vaakyo · Agents](https://vaakyo.com/tutorials/knowledge-base)[0:57 Connect your systems with MCP Vaakyo · Agents](https://vaakyo.com/tutorials/mcp-tools)[0:53 Review your calls Vaakyo · Calls](https://vaakyo.com/tutorials/calls)[0:50 Call a list with a campaign Vaakyo · Calls](https://vaakyo.com/tutorials/campaigns)[0:43 Reports and logs Vaakyo · Calls](https://vaakyo.com/tutorials/reports-logs)[0:47 Send call events with webhooks Vaakyo · Developers](https://vaakyo.com/tutorials/webhooks)[0:36 Create an API key Vaakyo · Developers](https://vaakyo.com/tutorials/api-keys)[0:41 Invite your team Vaakyo · Workspace](https://vaakyo.com/tutorials/team)[0:43 Credits, plans and invoices Vaakyo · Workspace](https://vaakyo.com/tutorials/billing)[0:55 Get a phone number Vaakyo · Calls](https://vaakyo.com/tutorials/phone-numbers)[1:26 Test an agent before it goes live Vaakyo · Agents](https://vaakyo.com/tutorials/test-agent)[1:10 Debug an agent Vaakyo · Agents](https://vaakyo.com/tutorials/debug-agent)[0:56 Teach Composer with skills Vaakyo · Agents](https://vaakyo.com/tutorials/composer-skills)[1:11 Connect your CRM: look up and update entries mid-call Vaakyo · Developers](https://vaakyo.com/tutorials/crm-tools)[1:10 Send call results to your CRM and dashboard Vaakyo · Developers](https://vaakyo.com/tutorials/crm-results)[1:44 Your CRM, part 1: set it up for your business Vaakyo · CRM](https://vaakyo.com/tutorials/crm)

---

More for agents: https://vaakyo.com/llms.txt · Docs: https://docs.vaakyo.com · Sitemap: https://vaakyo.com/sitemap-index.xml
