# Tune an agent's settings: video tutorial · Vaakyo

> The model, speech recognition, call behaviour, analytics and versions of an agent.

Source: https://vaakyo.com/tutorials/agent-settings

0:00 / 1:04

# Tune an agent's settings

Vaakyo

Agents · 1:04

 Audio: English   Off 

## Chapters

1.   0:00 Every agent keeps its settings in these tabs. Let's walk through the ones you'll use most, on SwiftKart's COD Confirmation agent. 
2.   0:08 In LLM, choose the model that thinks and replies. Faster models answer sooner, bigger ones handle harder conversations. 
3.   0:18 Max tokens keeps replies short, which matters on a phone call. 
4.   0:23 The Transcriber turns the caller's speech into text. Pick a model that understands your customers' languages. 
5.   0:31 In Call, set a background sound, recording, and whether callers can interrupt the agent mid-sentence. 
6.   0:39 Analytics turns every call into a summary, plus the exact fields you need, like whether the order was confirmed. 
7.   0:47 And every change you save is a version. Compare versions, or restore an older one anytime. 
8.   0:56 Next, give your agents your own knowledge with a knowledge base. 

The model, speech recognition, call behaviour, analytics and versions of an agent.

 …more 

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