# Urdu AI voice agent: AI calling in Urdu · Vaakyo

> AI voice agents that call and answer in Urdu for businesses in Hyderabad, Lucknow, Bhopal and Srinagar: appointments, orders and reminders.

Source: https://vaakyo.com/languages/urdu

[Languages](https://vaakyo.com/languages) اردو

# AI voice agent **in Urdu**

Adaab. In Hyderabad's old city, Lucknow or Srinagar, many customers would rather be spoken to in Urdu. The agent speaks it with an Urdu voice, with the tehzeeb a business call needs.

[Start free](https://console.vaakyo.com/signup) [Talk to sales](https://vaakyo.com/contact#sales)

Zoya

Urdu · Jammu & Kashmir

> “آداب! میں زویا بول رہی ہوں، واکیو سے۔ آپ کے آرڈر کے بارے میں فون کیا ہے۔ کیا ابھی دو منٹ بات ہو سکتی ہے؟”

Hello! I'm Zoya, calling from Vaakyo about your order. Is this a good time to talk for two minutes?

On the phone

## How Urdu **sounds on a call**

Spoken Urdu and spoken Hindi share most of their grammar, so the difference on a call is in the words: shukriya, intezaar, tashreef. Callers notice when an agent reaches for them, and when it doesn't.

Courtesy matters more than speed: "aap" always, "ji" and "janab" often. The agent keeps to that register from the greeting to the goodbye.

Phrasebook

## Three lines **from an Urdu call**

1.  01
    
    Caller
    
    کل شام کو فون کیجیے، ابھی میں دکان پر ہوں۔
    
    Kal shaam ko phone kijiye, abhi main dukaan par hoon.
    
    “Call me tomorrow evening, I'm at the shop now.”
    
    Books the call-back for that time and calls again, inside your calling hours.
    
2.  02
    
    Caller
    
    پتہ بدل گیا ہے، اب مسجد کے پاس والی گلی میں۔
    
    Pata badal gaya hai, ab masjid ke paas wali gali mein.
    
    “The address has changed: the lane by the mosque now.”
    
    Saves the new address and landmark as fields, sent to your system after the call.
    
3.  03
    
    Agent
    
    آپ کا آرڈر پندرہ سو روپے کا ہے۔
    
    Aap ka order pandrah sau rupay ka hai.
    
    “Your order is ₹1,500.”
    
    Says amounts, dates and times in words, the way a person would on the phone.
    

Where it's spoken

5.1 crore people speak Urdu as their first language (Census of India 2011)

States
Uttar Pradesh, Telangana, Bihar, Maharashtra, Karnataka, Jammu & Kashmir

Businesses call customers in
Hyderabad · Lucknow · Bhopal · Srinagar · Aligarh · Rampur · Malegaon · Patna

Setting it up

## An agent **for Urdu callers**

Set the voice language to Urdu and pick an Urdu voice. If your callers move between Urdu and Hindi, which most do, a multilingual transcriber follows both.

-   [Front desk & appointments](https://vaakyo.com/use-cases/front-desk)
-   [COD order confirmation](https://vaakyo.com/use-cases/cod-confirmation)
-   [Lead qualification](https://vaakyo.com/use-cases/lead-qualification)
-   [Payment & EMI reminders](https://vaakyo.com/use-cases/payment-reminder)
-   [Feedback & surveys](https://vaakyo.com/use-cases/feedback-survey)
-   [Candidate screening](https://vaakyo.com/use-cases/recruitment)

## Read **more**

-   [Choosing speech models for Indian languages The transcriber and the voice decide how an agent sounds and how well it understands. What to compare, and how to test them on your own calls. Read the guide](https://vaakyo.com/blog/choosing-speech-models-indian-languages)
-   [Answer your business number with a voice agent Put an agent on your business line so every call is answered at once, at any hour, in the caller's language, and the ones that need a person reach one. Read the guide](https://vaakyo.com/blog/answer-your-business-number)
-   [How to write a voice agent prompt that works on Indian phone calls A prompt for a phone call is not a chatbot prompt. Here is the structure we use for agents that sound natural, stay on task and know when to stop. Read the guide](https://vaakyo.com/blog/write-a-voice-agent-prompt)

FAQ

## Questions about **Urdu calls**

###  Is it Urdu or Hindi? 

Urdu, with an Urdu voice and Urdu words. Since spoken Urdu and Hindi are close, callers who answer in Hindi are understood too, with a multilingual transcriber.

###  What does my team get after a call? 

The recording, the transcript, a summary and the fields you asked for (a booked time, a confirmed order), sent to your system by webhook.

###  Can the agent call any number in India? 

Yes. It calls any Indian phone number from your Vaakyo number, and campaigns call only inside the calling hours you set, retrying people who don't pick up.

## Other languages

-   [हिन्दी Hindi](https://vaakyo.com/languages/hindi)
-   [Hinglish](https://vaakyo.com/languages/hinglish)
-   [English](https://vaakyo.com/languages/english)
-   [বাংলা Bengali](https://vaakyo.com/languages/bengali)
-   [मराठी Marathi](https://vaakyo.com/languages/marathi)
-   [ગુજરાતી Gujarati](https://vaakyo.com/languages/gujarati)
-   [ਪੰਜਾਬੀ Punjabi](https://vaakyo.com/languages/punjabi)
-   [தமிழ் Tamil](https://vaakyo.com/languages/tamil)
-   [తెలుగు Telugu](https://vaakyo.com/languages/telugu)
-   [ಕನ್ನಡ Kannada](https://vaakyo.com/languages/kannada)
-   [മലയാളം Malayalam](https://vaakyo.com/languages/malayalam)
-   [ଓଡ଼ିଆ Odia](https://vaakyo.com/languages/odia)
-   [भोजपुरी Bhojpuri](https://vaakyo.com/languages/bhojpuri)

## Get started **today**

### Talk to an expert

Tell us about your calls. We'll help you plan the agent, the numbers and the rollout for your team.

[Contact sales](https://vaakyo.com/contact#sales)

### Start building

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[Start free](https://console.vaakyo.com/signup)

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