# Malayalam AI voice agent: AI calling in Malayalam · Vaakyo

> AI voice agents that call and answer in Malayalam for hospitals, colleges, NBFCs and shops in Kochi, Thiruvananthapuram, Kozhikode and Thrissur.

Source: https://vaakyo.com/languages/malayalam

[Languages](https://vaakyo.com/languages) മലയാളം

# AI voice agent **in Malayalam**

Kerala's hospitals, colleges and finance companies make a lot of calls, and their customers expect Malayalam. The agent speaks it with a Malayalam voice and English where callers use it.

[Start free](https://console.vaakyo.com/signup) [Talk to sales](https://vaakyo.com/contact#sales)

Anoop

Malayalam · Kerala

> “നമസ്കാരം! ഞാൻ അനൂപ്, വാക്യോയിൽ നിന്നാണ് വിളിക്കുന്നത്. നിങ്ങളുടെ ഓർഡറിനെക്കുറിച്ചാണ്. ഇപ്പോൾ രണ്ട് മിനിറ്റ് സംസാരിക്കാമോ?”

Hello! I'm Anoop, calling from Vaakyo about your order. Is this a good time to talk for two minutes?

On the phone

## How Malayalam **sounds on a call**

Malayalam is fast, and long words are built by joining smaller ones, which is hard on speech recognition built for other languages. Callers in Kerala also mix in a lot of English, often whole phrases.

Respect comes through forms like "parayoo" and "sir", and through not hurrying. The agent asks one question at a time and reads ₹1,500 as "aayirathi anjooru roopa".

Phrasebook

## Three lines **from a Malayalam call**

1.  01
    
    Caller
    
    നാളെ വൈകുന്നേരം വിളിക്കൂ, ഇപ്പോൾ ഓഫീസിലാണ്.
    
    Naale vaikunneram vilikkoo, ippol office-ilaanu.
    
    “Call tomorrow evening, I'm at the office now.”
    
    Books the call-back for that time and calls again, inside your calling hours.
    
2.  02
    
    Caller
    
    അഡ്രസ് മാറി, ഇപ്പോൾ പള്ളിയുടെ അടുത്താണ്.
    
    Address maari, ippol palliyude aduthaanu.
    
    “The address has changed: it's near the church now.”
    
    Saves the new address and landmark as fields, sent to your system after the call.
    
3.  03
    
    Agent
    
    നിങ്ങളുടെ ഓർഡർ ആയിരത്തി അഞ്ഞൂറ് രൂപയാണ്.
    
    Ningalude order aayirathi anjooru roopayaanu.
    
    “Your order is ₹1,500.”
    
    Says amounts, dates and times in words, the way a person would on the phone.
    

Where it's spoken

3.5 crore people speak Malayalam as their first language (Census of India 2011)

States
Kerala, Lakshadweep, Puducherry (Mahe)

Businesses call customers in
Kochi · Thiruvananthapuram · Kozhikode · Thrissur · Kollam · Kannur · Kottayam · Malappuram

Setting it up

## An agent **for Malayalam callers**

Set the voice language to Malayalam and choose a Malayalam voice. Because callers mix in so much English, a multilingual transcriber is worth it here.

-   [Front desk & appointments](https://vaakyo.com/use-cases/front-desk)
-   [COD order confirmation](https://vaakyo.com/use-cases/cod-confirmation)
-   [Lead qualification](https://vaakyo.com/use-cases/lead-qualification)
-   [Payment & EMI reminders](https://vaakyo.com/use-cases/payment-reminder)
-   [Feedback & surveys](https://vaakyo.com/use-cases/feedback-survey)
-   [Candidate screening](https://vaakyo.com/use-cases/recruitment)

## Read **more**

-   [How to reduce no-shows: reminder calls for clinics, coaching demos and salons People mostly miss appointments because they forget. A reminder call the evening before confirms the visit, moves it on the CRM calendar when the day doesn't work, and frees the slot for someone else. Read the guide](https://vaakyo.com/blog/how-to-reduce-no-show-appointments)
-   [Choosing speech models for Indian languages The transcriber and the voice decide how an agent sounds and how well it understands. What to compare, and how to test them on your own calls. Read the guide](https://vaakyo.com/blog/choosing-speech-models-indian-languages)
-   [Handing calls to a human: transfers done right A good voice agent knows its limits. When and how to transfer a call to your team, with a summary so nobody repeats themselves. Read the guide](https://vaakyo.com/blog/transfer-calls-to-a-human)

FAQ

## Questions about **Malayalam calls**

###  Can hospitals use it for appointment reminders? 

Yes. The agent calls patients before their appointment in Malayalam, confirms or moves it, and saves the outcome; urgent calls are transferred to your staff with a short summary.

###  Does it handle callers who answer in English? 

Yes, with a multilingual transcriber it follows callers who switch, which is common in Kerala.

###  Can the agent call any number in India? 

Yes. It calls any Indian phone number from your Vaakyo number, and campaigns call only inside the calling hours you set, retrying people who don't pick up.

## Other languages

-   [हिन्दी Hindi](https://vaakyo.com/languages/hindi)
-   [Hinglish](https://vaakyo.com/languages/hinglish)
-   [English](https://vaakyo.com/languages/english)
-   [বাংলা Bengali](https://vaakyo.com/languages/bengali)
-   [मराठी Marathi](https://vaakyo.com/languages/marathi)
-   [ગુજરાતી Gujarati](https://vaakyo.com/languages/gujarati)
-   [ਪੰਜਾਬੀ Punjabi](https://vaakyo.com/languages/punjabi)
-   [தமிழ் Tamil](https://vaakyo.com/languages/tamil)
-   [తెలుగు Telugu](https://vaakyo.com/languages/telugu)
-   [ಕನ್ನಡ Kannada](https://vaakyo.com/languages/kannada)
-   [ଓଡ଼ିଆ Odia](https://vaakyo.com/languages/odia)
-   [اردو Urdu](https://vaakyo.com/languages/urdu)
-   [भोजपुरी Bhojpuri](https://vaakyo.com/languages/bhojpuri)

## Get started **today**

### Talk to an expert

Tell us about your calls. We'll help you plan the agent, the numbers and the rollout for your team.

[Contact sales](https://vaakyo.com/contact#sales)

### Start building

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[Start free](https://console.vaakyo.com/signup)

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