# Hindi AI voice agent: AI calling in Hindi · Vaakyo

> AI voice agents that call and answer in Hindi: COD confirmation, appointment booking, lead calls and reminders, with natural Indian voices.

Source: https://vaakyo.com/languages/hindi

[Languages](https://vaakyo.com/languages) हिन्दी

# AI voice agent **in Hindi**

Most of your customers would rather hear Hindi on the phone. The agent speaks it the way people actually do, with the English words everyone uses for order, delivery and EMI, and writes every call down for you.

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Asha

Hindi · Uttar Pradesh

> “नमस्ते! मैं आशा बोल रही हूँ, वाक्यो से। आपके ऑर्डर के बारे में कॉल किया है। क्या अभी दो मिनट बात हो सकती है?”

Hello! I'm Asha, calling from Vaakyo about your order. Is this a good time to talk for two minutes?

On the phone

## How Hindi **sounds on a call**

Hindi on a phone call is rarely the Hindi of a news bulletin. Callers say "order cancel kar do", "delivery kab tak hogi", "EMI ki date": Hindi sentences carrying English words for anything to do with money, dates and products. An agent that answers in pure, formal Hindi sounds like a government helpline.

Respect lives in small words: aap, ji, kijiye. The agent keeps to aap with every caller, says the date as "paanch November" rather than reading out digits, and switches to plain Hinglish when the caller does.

Phrasebook

## Three lines **from a Hindi call**

1.  01
    
    Caller
    
    कल शाम को फ़ोन कीजिए, अभी मीटिंग में हूँ।
    
    Kal shaam ko phone kijiye, abhi meeting mein hoon.
    
    “Call me tomorrow evening, I'm in a meeting.”
    
    Books the call-back for that time and calls again, inside your calling hours.
    
2.  02
    
    Caller
    
    पता बदल गया है, अब मंदिर के पास वाली गली में हूँ।
    
    Pata badal gaya hai, ab mandir ke paas wali gali mein hoon.
    
    “My address has changed, I'm in the lane by the temple now.”
    
    Saves the new address and landmark as fields, sent to your system after the call.
    
3.  03
    
    Agent
    
    आपका ऑर्डर पंद्रह सौ रुपये का है, डिलीवरी पर देना होगा।
    
    Aapka order pandrah sau rupaye ka hai, delivery par dena hoga.
    
    “Your order is ₹1,500, to be paid on delivery.”
    
    Says amounts, dates and times in words, the way a person would on the phone.
    

Listen

## Example calls **in Hindi**

Scripted example calls, spoken with the Indian voices Vaakyo agents use. Tap an orb to play one; tap a line to jump to it.

Clinic appointment booking · Hindi

Riya books a skin specialist appointment for a new patient and sends a confirmation to his phone.

Appointment booked for Tue 11:30 AM

1.   Riya नमस्ते, Sunrise Clinic से रिया बोल रही हूँ। बताइए, मैं आपकी क्या मदद कर सकती हूँ? 
2.   Patient नमस्ते, मुझे त्वचा के डॉक्टर को दिखाना है। कुछ दिनों से हाथ पर दाने हो रहे हैं। 
3.   Riya जी ज़रूर। डॉक्टर मेहरा इस हफ़्ते मंगलवार और गुरुवार को मिलेंगे। आपके लिए कौन सा दिन ठीक रहेगा? 
4.   Patient मंगलवार ठीक है। सुबह का कोई समय मिल जाएगा? 
5.   Riya मंगलवार सुबह साढ़े ग्यारह बजे का समय खाली है। आपका नाम बता दीजिए। 
6.   Patient राहुल वर्मा। 
7.   Riya धन्यवाद राहुल जी। मंगलवार साढ़े ग्यारह बजे डॉक्टर मेहरा के साथ आपका appointment पक्का हो गया है। मैसेज आपके फ़ोन पर भेज दिया है। 

 0:00 / 0:35 

Where it's spoken

52.8 crore people speak Hindi as their first language (Census of India 2011)

States
Uttar Pradesh, Bihar, Madhya Pradesh, Rajasthan, Delhi, Haryana, Jharkhand, Chhattisgarh, Uttarakhand, Himachal Pradesh

Businesses call customers in
Lucknow · Kanpur · Varanasi · Prayagraj · Ayodhya · Noida · Delhi · Jaipur · Indore · Bhopal · Patna · Ranchi

Setting it up

## An agent **for Hindi callers**

Set the agent's voice language to Hindi and pick a Hindi voice. With Hindi set, the agent replies in natural Hinglish written in Roman script, matching how much English the caller uses, which is how most Hindi calls actually sound.

-   [Front desk & appointments](https://vaakyo.com/use-cases/front-desk)
-   [COD order confirmation](https://vaakyo.com/use-cases/cod-confirmation)
-   [Lead qualification](https://vaakyo.com/use-cases/lead-qualification)
-   [Payment & EMI reminders](https://vaakyo.com/use-cases/payment-reminder)
-   [Feedback & surveys](https://vaakyo.com/use-cases/feedback-survey)
-   [Candidate screening](https://vaakyo.com/use-cases/recruitment)

## Read **more**

-   [Hinglish voice agents: how to handle callers who mix Hindi and English Most urban Indian callers don't speak pure Hindi or pure English. Here is how to set up speech recognition, prompts and voices for code-mixed calls. Read the guide](https://vaakyo.com/blog/hinglish-voice-agents)
-   [Choosing speech models for Indian languages The transcriber and the voice decide how an agent sounds and how well it understands. What to compare, and how to test them on your own calls. Read the guide](https://vaakyo.com/blog/choosing-speech-models-indian-languages)
-   [How to write a voice agent prompt that works on Indian phone calls A prompt for a phone call is not a chatbot prompt. Here is the structure we use for agents that sound natural, stay on task and know when to stop. Read the guide](https://vaakyo.com/blog/write-a-voice-agent-prompt)

FAQ

## Questions about **Hindi calls**

###  Does it speak pure Hindi or Hinglish? 

It follows the caller. With Hindi as the voice language, the agent speaks everyday Hindi with the English words callers use themselves, and you can ask for more formal Hindi in the prompt if your customers expect it.

###  Can it say Indian names and places correctly? 

Names of people, towns and localities are read by an Indian voice in Hindi, so Shukla, Gomti Nagar and Hazratganj come out as callers say them.

###  Can the agent call any number in India? 

Yes. It calls any Indian phone number from your Vaakyo number, and campaigns call only inside the calling hours you set, retrying people who don't pick up.

## Other languages

-   [Hinglish](https://vaakyo.com/languages/hinglish)
-   [English](https://vaakyo.com/languages/english)
-   [বাংলা Bengali](https://vaakyo.com/languages/bengali)
-   [मराठी Marathi](https://vaakyo.com/languages/marathi)
-   [ગુજરાતી Gujarati](https://vaakyo.com/languages/gujarati)
-   [ਪੰਜਾਬੀ Punjabi](https://vaakyo.com/languages/punjabi)
-   [தமிழ் Tamil](https://vaakyo.com/languages/tamil)
-   [తెలుగు Telugu](https://vaakyo.com/languages/telugu)
-   [ಕನ್ನಡ Kannada](https://vaakyo.com/languages/kannada)
-   [മലയാളം Malayalam](https://vaakyo.com/languages/malayalam)
-   [ଓଡ଼ିଆ Odia](https://vaakyo.com/languages/odia)
-   [اردو Urdu](https://vaakyo.com/languages/urdu)
-   [भोजपुरी Bhojpuri](https://vaakyo.com/languages/bhojpuri)

## Get started **today**

### Talk to an expert

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[Contact sales](https://vaakyo.com/contact#sales)

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