# Indian English AI voice agent for business calls · Vaakyo > AI voice agents in Indian English for appointment booking, lead qualification, reminders and support calls, with Indian voices and accents. Source: https://vaakyo.com/languages/english [Languages](https://vaakyo.com/languages) English # AI voice agent **in English** An agent that sounds like it works in Bengaluru, not a call centre abroad. Indian voices, Indian dates and amounts, and an ear for the way English is spoken across the country. [Start free](https://console.vaakyo.com/signup) [Talk to sales](https://vaakyo.com/contact#sales) Rina English · Meghalaya > “Hello! I'm Rina, calling from Vaakyo about your order. Is this a good time to talk for two minutes?” On the phone ## How English **sounds on a call** English is the second or third language of most people who speak it in India, which is why it sounds different in Chennai, Kolkata and Delhi. Callers say "do the needful", "prepone", "I'll revert": an agent trained only on American English stumbles over all three. The agent speaks with an Indian voice, reads ₹ amounts in lakhs and thousands, and says dates the Indian way, day first. Most English calls drift into another language at some point, and a multilingual transcriber keeps up when they do. Phrasebook ## Three lines **from an English call** 1. 01 Caller Can you call after six? I'm driving right now. “Call me after 6 PM.” Books the call-back for that time and calls again, inside your calling hours. 2. 02 Caller Deliver it to my office instead, fourth floor, opposite the metro station. “A new delivery address with a landmark.” Saves the new address and landmark as fields, sent to your system after the call. 3. 03 Agent Your appointment is on Tuesday the twelfth, at half past four. “Appointment: Tuesday 12th, 4:30 PM.” Says amounts, dates and times in words, the way a person would on the phone. Listen ## Example calls **in English** Scripted example calls, spoken with the Indian voices Vaakyo agents use. Tap an orb to play one; tap a line to jump to it. Clinic appointment booking · English Riya books a dermatology appointment for a new patient and sends a confirmation to his phone. Appointment booked for Tue 11:30 AM 1. Riya Good morning, Sunrise Clinic, this is Riya. How can I help you? 2. Patient Hi, I'd like to see a dermatologist. I've had a skin rash for a few days. 3. Riya Sure. Dr. Mehra is available on Tuesday and Thursday this week. Which day works for you? 4. Patient Tuesday, if there's a morning slot. 5. Riya Tuesday at 11:30 is free. May I have your name, please? 6. Patient It's Rahul Verma. 7. Riya Done, Rahul. You're booked with Dr. Mehra on Tuesday at 11:30. I've sent the confirmation to your phone. 0:00 / 0:29 Where it's spoken 12.9 crore people speak English as a first, second or third language (Census of India 2011) States Karnataka, Maharashtra, Delhi NCR, Telangana, Tamil Nadu, the North East Businesses call customers in Bengaluru · Mumbai · Delhi · Hyderabad · Chennai · Pune · Kolkata · Shillong Setting it up ## An agent **for English callers** Pick English (India) as the voice language and an Indian English voice. If your callers move between English and Hindi or a regional language, use a multilingual transcriber so neither half of the conversation is lost. - [Front desk & appointments](https://vaakyo.com/use-cases/front-desk) - [COD order confirmation](https://vaakyo.com/use-cases/cod-confirmation) - [Lead qualification](https://vaakyo.com/use-cases/lead-qualification) - [Payment & EMI reminders](https://vaakyo.com/use-cases/payment-reminder) - [Feedback & surveys](https://vaakyo.com/use-cases/feedback-survey) - [Candidate screening](https://vaakyo.com/use-cases/recruitment) ## Read **more** - [How to write a voice agent prompt that works on Indian phone calls A prompt for a phone call is not a chatbot prompt. Here is the structure we use for agents that sound natural, stay on task and know when to stop. Read the guide](https://vaakyo.com/blog/write-a-voice-agent-prompt) - [Answer your business number with a voice agent Put an agent on your business line so every call is answered at once, at any hour, in the caller's language, and the ones that need a person reach one. Read the guide](https://vaakyo.com/blog/answer-your-business-number) - [Why voice agents feel slow, and how to make them feel fast A second of silence on a phone call feels much longer than it is. Where the delay comes from and the settings that bring it down. Read the guide](https://vaakyo.com/blog/voice-agent-latency) FAQ ## Questions about **English calls** ### Will it understand regional accents? Yes, it transcribes English as it is spoken across India. For a line where callers switch between English and their own language, a multilingual transcriber follows both. ### Can it speak in lakhs and crores? Yes. The agent says amounts the way people say them aloud, and a line in the prompt ("say amounts in lakhs") makes sure ₹2,50,000 comes out as two and a half lakh. ### Can the agent call any number in India? Yes. It calls any Indian phone number from your Vaakyo number, and campaigns call only inside the calling hours you set, retrying people who don't pick up. ## Other languages - [हिन्दी Hindi](https://vaakyo.com/languages/hindi) - [Hinglish](https://vaakyo.com/languages/hinglish) - [বাংলা Bengali](https://vaakyo.com/languages/bengali) - [मराठी Marathi](https://vaakyo.com/languages/marathi) - [ગુજરાતી Gujarati](https://vaakyo.com/languages/gujarati) - [ਪੰਜਾਬੀ Punjabi](https://vaakyo.com/languages/punjabi) - [தமிழ் Tamil](https://vaakyo.com/languages/tamil) - [తెలుగు Telugu](https://vaakyo.com/languages/telugu) - [ಕನ್ನಡ Kannada](https://vaakyo.com/languages/kannada) - [മലയാളം Malayalam](https://vaakyo.com/languages/malayalam) - [ଓଡ଼ିଆ Odia](https://vaakyo.com/languages/odia) - [اردو Urdu](https://vaakyo.com/languages/urdu) - [भोजपुरी Bhojpuri](https://vaakyo.com/languages/bhojpuri) ## Get started **today** ### Talk to an expert Tell us about your calls. We'll help you plan the agent, the numbers and the rollout for your team. [Contact sales](https://vaakyo.com/contact#sales) ### Start building Build an agent and talk to it in your browser in minutes. New workspaces start with ₹100 of free credits. [Start free](https://console.vaakyo.com/signup) --- More for agents: https://vaakyo.com/llms.txt · Docs: https://docs.vaakyo.com · Sitemap: https://vaakyo.com/sitemap-index.xml